FAQs

Product Related Questions

Q: What are the benefits of installing an LED bulb and replacing halogen bulbs?
A: LED bulbs emit the same amount of light as a traditional halogen bulb but uses less energy. A LED uses up to 80% less energy than standard halogen bulbs. These bulbs emit less heat than halogen bulbs, which may also help reduce cooling costs in the home.

Product Order Questions

Q: How long will it take my products to ship?
A: We offer fast turn-around of 7-10 business days to process your order and ship.

Q:  Where can I ship my order?
A: We can only ship orders within the state of Missouri.

Q: How do I cancel my order?
A: Please contact our customer service department at 1.800.777.5655 to submit your request.

Q: How do I return products?
A: You can find the process for returning the product on the Refunds page.

Account Related Questions

Q: Can I purchase these products if I’m not an Ameren Missouri residential electric customer?
A: No, only Ameren Missouri residential electric customers may purchase these products from this site.